Snom extends warranty

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Snom, the Berlin specialist in IP telecommunications, continues to expand its customer service and extends its guaranteed warranty period for all products after 1 July 2018 from two to three years.

Snom’s IP phones have always proven to be a popular choice thanks to a variety of features, excellent audio quality, sophisticated firmware offers – and last but not least, a particularly high-quality processing. As of now, Snom customers will benefit even more. From 1 July 2018, Snom will extend the warranty from two to three years for all products.

“The RMA quota of Snom Technology GmbH has always been very low. However, since we became part of the VTech Group at the end of 2016, we have been able to improve this figure even more; reducing it permanently to 0.4% and a remarkable 0.2% for table devices. We would like to pass on this achievement to our customers in form of an extended warranty period”, says Dusan Aleksic, Head of Hardware Development at Snom in Berlin.

Gernot Sagl, CEO, Snom Technology

“An extended warranty, an attractive partner program and, of course, first-class products: It pays to rely on the premium brand Snom for many reasons and to successfully master the future together”, explains Gernot Sagl, the CEO of Snom Technology GmbH.



A leading global premium brand for innovative professional and enterprise VoIP phones, Snom is headquartered in Berlin, Germany. Founded in 1997, Snom is a pioneer in the VoIP industry, launching the world’s first IP phone in 2001. Today, Snom’s product portfolio meets the full spectrum of business communications requirements of call centers, conference rooms and executive management through to safety-conscious industrial environments.

A subsidiary of VTech Holdings Limited since 2016, Snom has offices in Italy, the UK, France and Taiwan and enjoys an excellent global reputation in the Voice-over-IP market. Snom’s products are renowned for their technical innovation, aesthetic design, user-friendliness and outstanding audio quality. The current product portfolio is universally compatible with all leading PBX platforms and Snom products have won numerous awards around the world from independent experts.

Engineered in Germany, Snom’s IP solutions also make an excellent choice for vertical markets, such as healthcare and education, when searching for specialized solutions in business communications, IoT and smart technologies.

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